SECTORS

Banca
Play Digital Consulting works within OMG's HealthCare team to contribute to the creation of the standards and implement them in both public and private healthcare organizations.

healthcare

The main challenge facing the healthcare sector is to evolve to the level of modernization of its organizational models, operating processes and associated technology. To this end, there is the Smart Healthcare initiative sponsored by several organizations, including OMG, to define programs and standards that allow the healthcare sector to evolve progressively.

In this regard there are several projects considered strategic within the sector such as the transformation of process-oriented HealthCare (eBPM HealthCare), health interoperability (HL7 Standards), as well as the Single Patient Record (Universal Patient Record), all this combined with the technological evolution of health organizations towards models more oriented to hybrid architectures.

Background de capacidad

Capabilities

  • ehealth agility

    A transcendental point in healthcare organizations is to modernize their operating model, since they come from very hierarchical structures and with little relationship between the different types of collaborators that exist in these organizations (Medical, Nursing, Administrative, Managerial, Third Party). For this same reason, the agility model in health (eHealth Agile) created by Agile Alliance is being used by Play Digital Consulting to implement the adoption of agility in this diverse and complex sector.

  • ehealth interoperability

    The great challenge currently facing governmental organizations is to be able to have a comprehensive view of the patient's vision and history, not only at the level of the healthcare center, but also at a global level in what is a global healthcare interoperability model. In order to achieve this goal (both locally and globally), standards such as HL7 and DICOM have been created worldwide. That is why Play Digital Consulting in conjunction with the HL7 Consortium is working on models of governance and implementation of the health interoperability model based on these standards.

  • ehealth bpm digital process automation

    Another fundamental point for the digital success of a healthcare organization is to transform it from a silo orientation to a process orientation, for this you have to define a process governance framework and then create the automation chain between the different silos that make up a healthcare organization. To this end, Play Digital Consulting works with OMG in the eHealth BPM Group to support organizations both methodologically and at the implementation level in their process-oriented transformation strategy.

  • omnichannel patient experience

    The goal is to create an omnichannel experience for patients, where they can feel a proactive and multiple communication model to manage their appointments, tests and results, as well as to receive proactive information from the corresponding healthcare entities.

    To this end, creating a Digital/Traditional experience remains the main challenge for the healthcare sector, generating digital channels (websites, specific apps, chatbot, social networks) and enhancing traditional channels by combining the automation of processes with the channels.

How We Work

Como lo hacemos

DIGITAL OFFICE

A methodological framework created by Play Digital Consulting, which allows to propose the principles of agility and LEAN under extreme situations of remote work, with this framework you can face the day to day operations within organizations covering 4 key elements: Idea Generation, Consolidation, Planning and Monitoring.

Como lo hacemos

EVOLVE

Methodology created by Play Digital Consulting combining SAFE, TOGAF, LEAN and Design Thinking frameworks, to implement in a real and effective way the two main concepts that must support an agile methodology: Representation and Decoupling.

Como lo hacemos

DESIGN THINKING

Methodology to address problems within organizations, it is used to generate innovative ideas that focuses on understanding and providing solutions to user needs. It promotes innovation within organizations in an effective and successful way.

Como lo hacemos

HL7

The HL7 Group is the worldwide entity that governs interoperability standards in the healthcare sector, being the regulator of the healthcare interoperability model in the Global Health evolution model.

Services

  • Icono de servicio

    WORKSHOP

    These are outreach services, in which we offer a different experience, where we allow all participants to integrate and contribute ideas to solve the problem posed. These can have two types of objectives: advanced training and specific objectives. - For Digital Patiente Experience Evolution - For Process Reenginering & Automation - For Enteprise Patient Record Management Automation - For eHealth Data Governance - For eHealth RPA Implementation - For eHealth Agile Implementation Strategy HealthCare Chapter

  • Icono de servicio

    PROGRAMS

    These are support services to help the client consolidate a concept or objective that was defined in a previous assessment, or that the client requires based on the current situation of the concept or objective in question. These can have a technological orientation as well as a business orientation. - Agile eHealth Organizational Transformation Change Management - Agile-IT Culture Change Management - eHealth Process Reenginering Automation - eHealth Single Patient Content & Record Management Automation - eHealth HL/ Interoperabiity Desing & Automation - Platform Design and Patient Xperience Strategy

    Icono de servicio

    ASSESSMENTS

    It consists of consulting services that we offer to organizations, in which we aim to implement a specific concept within the organization, both at the level of IT concepts as well as Business or Human Management. - For Microservices Implementation Assessment - For OmniChannel Patient Implementation Assessment - For Patient Experience Implementation Assessment - For eHealth Agile Culture Change Management Assessment - For eHealth Digital Process Reengineering & Automation Assessment - For DevOps Implementation Assessment - For eHealth HL7 Interoperability Integration Automation Assessment

  • Icono de servicio

    WORKSHOP

    These are outreach services, in which we offer a different experience, where we allow all participants to integrate and contribute ideas to solve the problem posed. These can have two types of objectives: advanced training and specific objectives. - For Digital Patiente Experience Evolution - For Process Reenginering & Automation - For Enteprise Patient Record Management Automation - For eHealth Data Governance - For eHealth RPA Implementation - For eHealth Agile Implementation Strategy HealthCare Chapter

  • Icono de servicio

    PROGRAMS

    These are support services to help the client consolidate a concept or objective that was defined in a previous assessment, or that the client requires based on the current situation of the concept or objective in question. These can have a technological orientation as well as a business orientation. - Agile eHealth Organizational Transformation Change Management - Agile-IT Culture Change Management - eHealth Process Reenginering Automation - eHealth Single Patient Content & Record Management Automation - eHealth HL/ Interoperabiity Desing & Automation - Platform Design and Patient Xperience Strategy

    Icono de servicio

    ASSESSMENTS

    It consists of consulting services that we offer to organizations, in which we aim to implement a specific concept within the organization, both at the level of IT concepts as well as Business or Human Management. - For Microservices Implementation Assessment - For OmniChannel Patient Implementation Assessment - For Patient Experience Implementation Assessment - For eHealth Agile Culture Change Management Assessment - For eHealth Digital Process Reengineering & Automation Assessment - For DevOps Implementation Assessment - For eHealth HL7 Interoperability Integration Automation Assessment

Let's start a conversation, at Play Digital Consulting we will be pleased to assist you, write to us.