SERVICES
Play Digital Consulting helps to achieve the strategic alignment of the organization
digital transformation
In Play Digital Consulting we are convinced that new markets require Digital Transformation processes within organizations, this allows them to enter different scenarios and with very important competitive advantages. With our EVOLVE methodology we support the enablement of existing business models through the integration of advanced technologies. Enabling digital technologies to be integrated into existing business models, changing the way the organization operates and delivers its product or service.
Digital business transformation is the key to the reinvestment demanded by today's society. A renewal driven by people's desire for a better quality of life.
We help organizations to understand and define the integrated vision of Digital Transformation within each of them, covering the 3 key elements that make them up: Customer Experience, Business Process Transformation and IT Application Decoupling. In addition, a potential Roadmap will be defined to cover each of the 3 pillars that are part of the digital evolution.
Capabilities
it transformation
We help organizations in the alignment of expectations, concepts and closing of knowledge gaps as well as of the projects themselves in the current technological trends oriented towards the digital shift of organizations.
digital customer experience
We transform the way in which organizations relate to customers by creating a whole model of channels and digital interaction, where customers can manage their services or requests proactively with the organization, all based on the Customer Experience Management and Customer Centricity of the industry standards we manage (BIAN, TM Forum, etc).
business process transformation
We help organizations to create a standardized and detailed view of the process in terms of activities, actors, process paths, as well as their integration with the organization's systems. This view allows to have a physical view of the process to be automated, in order to work in detailed design with a standardized view of the final process.
Benefits
We work with organizations to enrich the customer experience
We work with organizations to enrich the customer experience by generating improvements in the different channels both for communication with the company and to improve the positioning of products and services.
One of the basic pillars of digital transformation
One of the basic pillars of digital transformation is collaborative work, at Play Digital Consulting we help all departments to work together in a more aligned way, where communication and ideas flow.
We help organizations in the optimization of their automation
We help organizations in the optimization of their automation processes ensuring better performance of employees, who see the use of digital tools as an ally to achieve strategic objectives.
We support companies in the creation of a culture of innovation
We support companies in the creation of a culture of innovation that allows them to create new products, solutions and business opportunities quickly, generating returns on investment in a very short time.
We work with organizations to enrich the customer experience
We work with organizations to enrich the customer experience by generating improvements in the different channels both for communication with the company and to improve the positioning of products and services.
One of the basic pillars of digital transformation
One of the basic pillars of digital transformation is collaborative work, at Play Digital Consulting we help all departments to work together in a more aligned way, where communication and ideas flow.
We help organizations in the optimization of their automation
We help organizations in the optimization of their automation processes ensuring better performance of employees, who see the use of digital tools as an ally to achieve strategic objectives.
We support companies in the creation of a culture of innovation
We support companies in the creation of a culture of innovation that allows them to create new products, solutions and business opportunities quickly, generating returns on investment in a very short time.